FAQ List

1. QTell me about the customer service process. open

   You can check it in the [Company Introduction-Global Woojin-Speed Club] menu, and the customer service procedure is as follows.

   ① Registration of registration information in the Speed Club APP

   ② Technical consultation with injection molding machine technical experts

   ③ Assignment of engineer in charge

   ④ On-site diagnosis and repair of the engineer in charge

   ⑤ Speed service completed

   When using the app, you can experience various and convenient services such as real-time progress status check and service result history inquiry.

   If necessary, you can connect to the integrated control room ☎1644-0990.

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2. QI’d like to know about the service charge and warranty period. open

   You can check the details by clicking the Service Operation Regulations button at the bottom of the [Company Introduction-Global Woojin-Speed Club] menu.

   You can check service charge information, warranty period calculation criteria, and quality warranty criteria information for specific parts.

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3. QWhat is the phone number and business hours of the integrated control room? open

   Woojin Plaim's integrated control room operates as follows.

   - Phone number : ☎1644-0990

   - Business hours : 

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