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FAQ List

  1. QTell me about the customer service process.

    You can check it in the [Company Introduction-Global Woojin-Speed Club] menu, and the customer service procedure is as follows.

    Registration of registration information in the Speed Club APP

    Technical consultation with injection molding machine technical experts

    Assignment of engineer in charge

    On-site diagnosis and repair of the engineer in charge

    Speed service completed

    When using the app, you can experience various and convenient services such as real-time progress status check and service result history inquiry.

    If necessary, you can connect to the integrated control room 1644-0990.

  2. QI’d like to know about the service charge and warranty period.

    You can check the details by clicking the Service Operation Regulations button at the bottom of the [Company Introduction-Global Woojin-Speed Club] menu.

    You can check service charge information, warranty period calculation criteria, and quality warranty criteria information for specific parts.

  3. QWhat is the phone number and business hours of the integrated control room?

    Woojin Plaim's integrated control room operates as follows.

    - Phone number : 1644-0990

    - Business hours : 

우진플라임 대표이사 : 김익환
주소 : 충북 보은군 장안면 우진플라임로 100 (28913)
팩스 : 043-543-1420
전화번호 : 043-540-9000 고객센터(A/S문의) : 1644-0990
E-mail : info@wjpim.com

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